What to Expect
We are pleased to welcome our clients back inside!
Any clients that wish to continue with curbside protocol are permitted to do so. We can absolutely accommodate this.
All clients arriving for appointments, as well as walk-ins, may check-in at the front desk of our lobby.
If at any time the above expectations are not followed, you will be asked to return to curbside protocol. This is to protect and maintain the safety of our staff and the community.
We have various personal protection equipment in place around the practice. You will encounter the following:
All our exam rooms are thoroughly disinfected and cleaned between exams with Rescue™, a Covid-19 approved disinfectant, to ensure the safety of our clients and staff.
General Practice Well and Sick Appointments
Surgery and Inpatient Discharges
What If The Hospital Is At Capacity?
If at any time the hospital reaches inside capacity, we will be required to return to curbside protocol for all clients. You will be notified by our staff if this is the case. Should you wish to reschedule your appointment for another in-person day, you may do so with one of our client service representatives.
Please keep in mind the hospital may switch back to curbside protocol at any time we deem necessary for the safety of our staff, our clients, and their pets. We will do our best to provide ample notification.
Covid-19 Sanitation Protocols & Mask Update
Clients and team members are required to wear masks within our hospital. We are continuing to review & monitor CDC and state guidelines. Please refer back to this page and/or follow us on social media regarding mask policy updates.
High traffic areas will need to be cleaned and disinfected with greater frequency, including practice entrances and exits, hallways, the reception desk, seating areas, restrooms, examination rooms, procedure and surgical suites, and meeting rooms.
Surfaces in the practice that are touched frequently (i.e., workstations, shared electronic equipment, phones, doorknobs, light switches, countertops, stethoscopes, areas where products are stored) should also be cleaned often and wiped down by employees with disposable wipes between cleanings.
The hospital utilizes Rescue cleaner for disinfecting the hospital. We have Rescue™ Concentrate, Rescue™ Ready-to-Use liquid and Rescue™ Wipes.
Rescue™ should be used according to the label instructions for viruses – if using Rescue™ Concentrate, Rescue™ should be diluted at 1:64 or 2 oz. disinfectant per gallon of water. The diluted concentrate, once applied to the surface, should be allowed to remain wet to reach a contact time of five minutes.
If using Rescue™ Ready-to-Use liquid or Rescue™ Wipes, simply apply the liquid or wipe to the surface, and allow the surface to remain wet to reach a contact time of one minute.
When EPA-approved disinfectants are not available, alternatives include 1/3 cup of bleach added to 1 gallon of water or 70% isopropyl alcohol solutions (note: bleach should not be mixed with other cleaning and disinfection products).